Items are typically received, packaged, and sent via USPS within 1-2 business days (the Post Office needs to be open). 


For physical items, they may be returned if they are not damaged. Email us (justgiadaco@gmail.com) and provide your own shipping label. 

For digital items, such as readings, returns don't exist. 


For physical items there will only be refunds if there is a legitimate reason for defect that is not the buyer's fault. If the item is received broken due to transit half the amount may be refunded with proof. 

For digital items, such as readings, there are no refunds for any reason (such as not liking the reading). Unless the reading has not yet been started and you changed your mind on getting it. Once the reading has been started, no refunds are allowed.